- Refine brand platform: DNA, values, personality and tone of voice
- Own the brand identity system, visual and verbal, and its guidelines across all touchpoints
- Act as guardian of the brand, ensuring every expression reinforces the agreed positioning
- Partner closely with the Head of Design to translate the brand's design DNA and collection intent into storytelling
Media: Paid, Owned & Earned
- Define and steer an integrated media strategy balancing brand building and performance
- Paid: plan and optimise media investment (print, digital, social) against clear KPIs
- Owned: lead the website, including e commerce, and selling channel and social platforms as editorial brand spaces, from content to community
- Earned: initiate & execute an organic powerful global PR & Influence strategy in collaboration with editors, journalists, talents and ambassadors
- Measure share of voice, reach, engagement and contribution to traffic and sales
Content Factory
- Set the artistic direction for all brand content: campaigns, still life, film, editorial and social assets
- Build an agile production model (in-house and agencies) delivering platform-specific content at the right pace and cost
- Brief and direct photographers, stylists, writers, filmmakers and creative agencies
- Manage the asset library and its adaptation by market and channel
Experiences & Hospitality
- Design and deliver signature brand experiences: launches, client events, previews, trunk shows and private dinners
- Develop hospitality programmes that bring the brand's effortless, joyful spirit to life
- Identify and manage partnerships and collaborations (hospitality, art, lifestyle) that elevate desirability
- Measure the impact of events on client acquisition, conversion and loyalty
Brand Scenography
- Define the brand's retail expression and visual merchandising guidelines for boutiques, shop-in-shops and wholesale corners
- Lead the concept and roll-out of pop-ups, windows and seasonal installations with the Retail and Commercial teams
- Ensure a consistent, premium in-store experience across own retail and wholesale partners
Trade Marketing
- Develop sell-in and sell-out tools for independent jewellers and department stores: collaterals, catalogues, displays and POS kits
- Support the Commercial team with co-marketing plans and partner activation by market
- Equip sales teams with brand and product storytelling and training tools
Clienteling & CRM
- In close partnership with the Commercial Director, define the client strategy across the lifecycle: acquisition, conversion, retention and VIC development
- Own CRM: client data, segmentation, journeys and personalised communications
- Develop high-touch clienteling tools: invitations, previews, discreet communications, bespoke and Atelier storytelling
- Initiate Communication Partnerships to foster brand image and recruit new clientele
- Track client KPIs: retention, repurchase rate and client value
Team Leadership & Marketing Management
- Own the annual brand plan, budget and go-to-market calendar, in collaboration with cross-functional teams
- Ensure brand investment is effective, measurable and aligned with commercial priorities
- Build and lead a high-performing marketing team and agency ecosystem, with clear roles and KPIs
- Foster a culture of creative excellence and commercial accountability
- excellence and commercial accountability
